AX for Retail 2012: New steps when applying a POS hotfix
POS hotfixes for AX for Retail 2010 R1 and R2 could include scripts to update the POS database. To upgrade the POS database, please complete the following: 1. Before installing the hotfix: a....
View ArticleDynamics Online user roles
When creating new payment services or when adding new users to Dynamics Online, we need to ensure that we are assigning proper roles to these services. A newly created user will not have access to any...
View ArticleAX 2012 for Retail - Receipt numbering formats
It is essential that when setting up a receipt number formats in Retail that they are unique per register and store.The following example is the most common scenario we've seen happen when receipt...
View ArticleAX 2012 for Retail - Assigning customer address books to retail stores
The address book is not a new concept to AX, but in AX 2012 the use of the address books to associate customers was added to retail stores. In working with this topic I have noted and recommend being...
View ArticleAX for Retail: Modifying POS Labels and Strings
A very common way to personalize the POS in Dynamics AX for Retail is to change the wording of the strings and labels in the product. We give you a very simple way to do this – no code changes or...
View ArticleAX for Retail: Customizing the Retail Transaction Service
[Update: April 18, 2012 - This ability to customize the Transaction Service has been greatly enhanced in AX for Retail 2012. Please see this article for information.]A common request that we get from...
View ArticleAX for Retail: Run-down on Log Files
Because of the modular aspect of AX for Retail, it can sometimes be a bit daunting to try and track down the log files when troubleshooting. Here is a recap of where to go looking.Retail POSLog...
View ArticleAX for Retail: Printing Receipts with Windows Drivers
When you set up a receipt printer in AX for Retail you have the choice to use either OPOS or Windows drivers. With very few exceptions, you should always use OPOS drivers for standard receipt...
View ArticleAX for Retail: Printing Receipts to Microsoft OneNote
I’m a big fan of Microsoft OneNote and I always like seeing our commercials that show some cool ways to use it. When I first started working on AX for Retail I quickly got annoyed with how difficult...
View ArticleAX for Retail: Manage data cleanup task in POS database
Description: The cleanup procedures in POS are not fully implemented and therefore a small manual job can ensure that your database is not filling up with unnecessary records.Resolution:We create a...
View ArticleAX For Retail: Transaction volume per store per day
Description:We sometimes get the question how to find the transactionvolume. The data gathered are useful for- Sizing of the System infrastructure- Evaluate sales trends Example script:Can be executed...
View ArticleAX for Retail: The Blank Operation Explained
One of the easiest and fastest ways to extend the AX for Retail POS is by using the Blank Operation. Blank Operations can be assigned to buttons in your Retail POS till layout – and you can deploy as...
View ArticleAX for Retail 2012: Customizing the Transaction Service
A very frequent request in AX for Retail 2009 was for the ability to customize the Retail Transaction Service. The Transaction Service is used to make synchronous calls into AX (Retail Headquarters)...
View ArticleAX for Retail: Two Bug Fixes for the Blank Operation “Sell Item”
[Update 2012-06-21] As mentioned earlier, the 2012 version of the support class has a different issue than the two mentioned here. The good news is that it is much more simple to add an item to a...
View ArticleAX For Retail: Printing a logo on receipts
Printing a company logo on receipts is a common practice which can easily be implemented in the AX for Retail POS. The process descibed below applies whether you are using AX 2009 or AX 2012. Note...
View ArticleAX for Retail 2012: Working with Custom Fields
In AX for Retail 2012 we added the ability to create custom fields for use on the POS. Because there is a bit of programming involved, a good example will probably help out.Note: One of the first...
View ArticleAX for Retail: Custom command-line arguments for POS training mode
We recently had a scenario where a customer wanted to be able to start the POS in training mode directly from an shortcut instead of having the user go in and select training mode from the menu. They...
View ArticleAX for Retail 2012 R2: Run-down on Log Files
Logging and tracing has changed quite a bit between AX for Retail 2009 and 2012 R2 so an updated version of my AX for Retail: Run-down on Log Files article is somewhat overdue. Hopefully this will be...
View ArticleAX for Retail: Managing and Maintaining POS Customizations
One of the most challenging aspects of an AX for Retail deployment that we in Support help out with is dealing with ongoing maintenance of POS customizations.The AX for Retail POS application was...
View ArticleAX for Retail 2012 R2: Hidden POS operations
There are several POS Operations which not visible by default. The form Operations (Retail - POS - Operations) has a default filter, so that only records where "User Operation" is marked are shown.If...
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