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Scheduling versus dispatching – Universal Resource Scheduling
Depending on your organization, you might create bookings and want them to immediately appear on your field technicians mobile devices. But what if you want to plan the whole day and have new bookings...
View ArticleAnnouncing the timeline to move to Unified Interface
Over the last two years, our customers have been experiencing the benefits of the new user interface client for Dynamics 365 Sales, Customer Service, Project Service, Field Service, and Marketing. Many...
View ArticleEnhancements and Bug Fixes for Field Service Version 8.8.3.533
Applies to: Field Service version 8.8.3.533 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...
View ArticleHow leading companies use CRM to power personalization
Organizations must tailor consumer experiences to the individual needs and desires of current and prospective customers. Personalizing the customer journey, however, can be time intensive and...
View ArticleEnhancements and Bug Fixes for Field Service Version 7.5.13.73
Applies to: Field Service version 7.5.13.73 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...
View ArticleNew Business Central apps in August 2019
In August 2019, our partners published 27 new apps for Dynamics 365 Business Central on AppSource. These were new last month:Channel Sales Manager for Magento by Suite Engine, LLCAutomate and sync...
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Introducing the Microsoft Business Applications October Virtual Launch Event
Were excited about all of the new innovations were rolling out in the October 2019 Microsoft Business Applications release and want to share the highlights with you. Please join us for the Microsoft...
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Bring non-Dynamics 365 data to Customer Service Insights
Did you know that even if you’re using Salesforce, Zendesk, ServiceNow, or any other case management applications, you can also use Customer Service Insights from Dynamics 365 with those apps?Customer...
View ArticleBusiness Central SaaS: The Remote Server Returned An Error (429) when using...
Are you running Jet Reports and are receiving the following message?The remote server returned an error (429)We recommend updating your Jet Reports Extension to the latest version to resolve this...
View ArticleBusiness Central Self-Learning Resource
Are you looking for training resources for Business Central or looking to refresh your knowledge? Below I have accumulated some great self-learning resources for Business Central. We have something for...
View ArticleExtension Management in Microsoft Dynamics 365 Business Central
IntroductionAs part of our efforts to refactor and decouple objects in the System Application, and to support the move to AL for ourselves and our partners, it was clear that we needed to create the...
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Using Power Platform Dataflows to extract and process data from Business...
How do you get data out of Business Central so that you can use it in other systems? For example, how can you visualize Business Central data in Power BI or analyze it in Azure Databricks?The main way...
View ArticleFive ways companies are transforming marketing
Digital transformation is essential to thriving and growing and in some cases, surviving in nearly every industry in every corner of the world. Making that transformation with minimal internal...
View ArticleRetail webinar for September
The monthly Retail webinar for September was held on the 5th of September and showcased various features, some of which are releasing soon and others that are in the early stage of design.We started...
View ArticleBusiness Central icon missing from Home.Dynamics.com
You may have recently run into an issue where the Business Central icon\link was missing from Home.Dynamics.com. A lot of you know that when this happens you can still access your environment through a...
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Using Power Platform Dataflows to extract and process data from Business...
This is the second post in a blog series about how you can use Power Platform Dataflows to get data out of Business Central in a form where it can be accessed by other applications.The first post...
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4 ways sales teams can close deals faster with AI-powered insights
In this two-part series, well explore how AI capabilities in Dynamics 365 Sales Insights helps sales teams sell proactively and managers lead proactively. If youre attending the Gartner CSO & Sales...
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Important changes for the Business Central connector for Microsoft Flow and...
An update to the Dynamics 365 Business Central connector for Microsoft Flow, Logic Apps and PowerApps will be released in the coming week. The existing triggers and actions were modified to improve the...
View Article3 common roadblocks to maximizing AI and how to bypass them
If AI is so transformative, why havent more enterprises embraced it already? Perhaps weve been trying to force a square peg into a round hole by asking people to adapt to AI, instead of the other way...
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6 tips for global versus local changes – Universal Resource Scheduling
In global CRM implementations, there is a fine line between changes that must be global versus changes that can be managed locally without affecting the entire organization. There are unique...
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